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Thursday, April 1, 2010

I Hate Dell...

Yes, I realize hate is a pretty strong word... but I am having issues with my power cord adapter not charging. What possible good is a laptop that isn't portable?

I just replaced the adapter one month ago at a cost of $70. I was miffed that I had to pay that amount of money for an adapter.... but I had no charge left on my computer at all, and was relying solely on AC power. I move from room to room in this house using my laptop, so I'd basically have a computer shutdown every time I moved. Not good!

I went to bed last evening and shut down the computer in the living room. When I woke up and booted it, I got the two beeps and a warning that my computer doesn't recognize the adapter as a Dell Adapter!! What!?!?!? I just bought a Dell Adapter last month! It's the only one I am using. There are no other adapters in the house. This is the same thing that happened with my old Dell adapter. I will be getting a replacement from Dell if I can get a hold of someone! Trying to get customer support is a nightmare!

Next time I have to purchase a computer, I'm getting a Mac. Everyone I know loves their Mac computer. I should have done that 2 years ago when I purchased this one. Anyone love their Mac??? Anyone dislike (see I used a more politically correct word there) Dell?

Leave your comments below. And have a good day!

5 comments:

Barb said...

Sorry . . . I'm no help . . . I don't have a laptop . . . but I hope Dell comes through for you on their customer service.

Carolynn and Steve said...

Dell Customer service is a NIGHTMARE! I've delt with them MANY times and it is never pretty. My advice, when you call them, is to keep asking for a supervisor. They'll bug you about it, but if you're persistent, eventuallly you will get to talk to someone who know's what's going on.
Also agreed about the "next" time. I replaced my Dell with a Sony VAIO. Really happy with it.

I'm sorry that you're having such problems---a laptop that isn't portable doesn't have much point!

Hugs!
Carolynn

Carrie said...

I LOVE LOVE LOVE my Mac!!!!

Mamosa said...

I am not happy with my Mac, purchased last month. I am not happy that I spent such a nice chunk of cash on a computer and now have to repurchase all of the software (that I already own in Windows OS), including my money program, Photoshop, Taste of Home recipe organizer, etc. AND my Palm based phone will not sync with my Mac. Sorry, but I'm not buying an iPhone on this year's electronic budget!

Flamingo Mama said...

hmmm...wondering if that is what is wrong with mine. my battery has power very limitedly. i have enough power to get from one plug to the next but that's it. i always thought it was just a cheap battery. it still works plugged in so that's good. i have a very cheap acer.

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